JILIMACAO Privacy Policy for Philippine Users

1. Introduction and Information We Collect

This policy explains how JILIMACAO collects, uses, stores, and safeguards personal information. By accessing the platform, you acknowledge the practices described here. Information is handled to operate accounts, process requested services, provide support, maintain security, and improve the user experience. This service is intended only for Philippine adults aged 21 and above.

Depending on the features you use, we may process account details such as your name, date of birth, email address, mobile number, and other information you submit. Payment-related records may include your selected payment method, transaction history, payee details, and linked bank information. We may also process technical data such as your IP address, browser, device information, and cookie data, together with game activity, betting records, and general platform usage. Only provide accurate information that belongs to you, and never share your login or payment password.

2. Why We Use Your Information

JILIMACAO processes personal information for legitimate platform purposes. This includes creating and managing accounts, checking identity and confirming that players are aged 21 or older, where required. Information may also be used to process deposits and withdrawal requests, administer eligible bonuses, maintain transaction records, and provide customer support for account questions or technical concerns.

We may process account and activity information to improve platform services and make the user experience more relevant, including presenting suitable games, features, or current offers. Data may also help detect fraud, protect account security, investigate misuse, and enforce the applicable terms. Members may receive notices about promotions, games, service changes, or important account updates and can opt out of marketing messages where available. Information may also be processed when necessary to meet legal or regulatory obligations. Promotion eligibility and terms can change, so always review the current conditions and play responsibly if you are 21 or older.

3. How Information Is Shared and Disclosed

JILIMACAO does not sell your personal information. We may share only the data needed by payment processors, game providers, and other service providers that support platform operations. These parties may use the information solely for the relevant service and must follow applicable privacy and data protection requirements. Access is limited to authorised purposes, with appropriate safeguards in place. Services are intended only for Philippine adults aged 21 and above.

We may disclose personal information when required by law, including in response to a valid court order, subpoena, or other lawful request. Information may also be used or disclosed when reasonably necessary to investigate suspected fraud, protect platform or user rights, enforce applicable terms, or address public safety concerns. If the business undergoes a merger or acquisition, relevant data may be transferred to the new owner, subject to notice where required and continued privacy safeguards.

4. Data Security and Encryption

JILIMACAO applies established security protocols to help protect personal and financial information submitted through JILIMACAO. Technical safeguards are used across the platform to preserve the confidentiality and integrity of account data during processing and storage.

Security systems are monitored around the clock, and access to personal information is limited according to operational requirements. However, no internet transmission or electronic storage method can be guaranteed completely secure. Protect your account by creating a strong, unique password, changing it regularly, and never sharing your login or fund password. Adults aged 21+ should also review account activity and contact Customer Service promptly if they notice anything unusual.

5. Cookies and Tracking Technologies

JILIMACAO uses cookies and similar tracking technologies to improve site performance and make your browsing experience more convenient. Cookies are small text files saved on your device when you visit the website. These may include essential cookies needed for core functions, preference cookies that remember selected settings, and analytics cookies that help us understand how visitors use our pages.

You may manage or delete cookies through your browser settings. Blocking certain cookies may prevent some website features from working as intended. Third-party analytics providers may also place cookies to measure traffic and general usage patterns under their respective privacy terms. Advertising cookies may be used to present more relevant promotions on other websites, where applicable, and you may opt out through the available browser or advertising controls. Return to JILIMACAO for account access and player support.

6. Your Data Rights and Choices

As a user, you may request access to your personal information and ask what account data is held about you. You may also request corrections or updates when details are inaccurate or incomplete. Requests to delete information may be submitted, although certain records may need to be retained for legal, security, transaction, or regulatory purposes. In applicable circumstances, you may also ask for processing to be restricted or object to particular uses of your data. Identity verification may be required before a request is completed.

You may request a portable copy of eligible personal data in a structured, commonly used format. You may also opt out of marketing messages through your account settings or the unsubscribe option included in each promotional email. To exercise these rights, contact the customer support team through JILIMACAO. We may verify your identity before processing the request and will respond within the period required by applicable law.

7. Data Retention and Deletion

We retain personal information only for as long as it is reasonably needed to operate your account and provide requested services. After an account is closed, certain records may remain stored where necessary to meet applicable legal or regulatory duties, address disputes, prevent misuse, or maintain required transaction documentation. Retention periods vary according to the type of information, its purpose, and applicable requirements.

Our records are reviewed regularly, and personal information that is no longer required is securely removed or anonymised. Deleted data may remain temporarily in protected backup systems until the next scheduled deletion cycle. We may also convert information into anonymous or aggregated data for statistics and service analysis, provided it can no longer reasonably identify you.

8. International Data Transfers

As an online platform serving Philippine adults, JILIMACAO may process or store personal information across different locations when required to operate its services. Appropriate technical and organisational safeguards are applied to protect data during any permitted transfer, subject to applicable privacy requirements.

9. Privacy of Minors

The platform is strictly for adults aged 21 and above. We do not knowingly collect personal information from anyone under 21. If we discover that an underage person has submitted information or created an account, we will take reasonable steps to remove the data and close the account. Please notify Customer Service immediately if you believe a minor has registered.

10. Updates to This Privacy Policy

This Privacy Policy may be revised when platform practices, legal requirements, or security procedures change. Updates will be published on this page together with a revised “Last Updated” date. Where appropriate, important changes may also be announced through an account or website notice. Users should review this policy regularly to understand the latest terms.